ABOUT US
DEDICATED IN PROVIDING THE BEST UMRAH & HAJJ SERVICE FOR PILGRIMS
Founded in 2008, our journey into the Umrah and Hajj industry began with a singular goal – to provide quality service for pilgrims from the start till the end. We ensure our Umrah/Hajj officials are well trained in customer relations and first aid, prioritising their competence not only in the logistics of these sacred pilgrimages but also in providing a warm and welcoming environment for our pilgrims.
Moreover, we have also established a network of skilled guides in Saudi Arabia, all well-versed in facilitating the sacred journey of the pilgrims. These guides not only possess a deep understanding of the holy sites but also a profound sense of devotion, which they bring to their role, making the pilgrimage experience deeply enriching and spiritually fulfilling.


OUR AWARDS


OUR PACKAGES

11 Days
UMRAH 13 MAR 2027 – 23 MAR 2027
13 MAR 2027 (SAT) - 23 MAR 2027 (TUE)
Double Sharing$4,950
Triple Sharing$4,750
Quad Sharing$4,550

11 Days
UMRAH 2 FEB 2027 – 12 FEB 2027
2 FEB 2027 (TUE) - 12 FEB 2027 (FRI)
Double Sharing$5,150
Triple Sharing$4,800
Quad Sharing$4,550

14 Days
AKHIR RAMADHAN (AZKA) 25 FEB 2027 – 10 MAR 2027
UMRAH 25 FEB 2027 (THU) - 10 MAR 2027 (WED)
Double Sharing$9,650
Triple Sharing$8,050
Quad Sharing$7,250

14 Days
AKHIR RAMADHAN (SAFWA TOWER) 25 FEB 2027 – 10 MAR 2027
UMRAH 25 FEB 2027 (THU) - 10 MAR 2027 (WED)
Double Sharing$11,950
Triple Sharing$9,850
Quad Sharing$8,850

9 Days
Baitulmaqdis + Amman 3 JAN 2027 – 11 JAN 2027
3 JAN 2027 (SUN) - 11 JAN 2027 (MON)
Double Sharing$4,950
Triple Sharing$4,850
Quad Sharing–

11 Days
UMRAH 5 JAN 2027 – 15 JAN 2027
5 JAN 2027 (TUE) - 15 JAN 2027 (FRI)
Double Sharing$5,250
Triple Sharing$4,950
Quad Sharing$4,750

12 Days
UMRAH 9 JAN 2027 – 20 JAN 2027
9 JAN 2027 (SAT) - 20 JAN 2027 (WED)
Double Sharing$5,650
Triple Sharing$5,250
Quad Sharing$4,950

14 Days
UMRAH + DUBAI 1 DEC 2026 – 14 DEC 2026
1 DEC 2026 (TUE) - 14 DEC 2026 (MON)
Double Sharing$5,600
Triple Sharing$5,350
Quad Sharing–
WHY CHOOSE US
HOLISTIC RELIGIOUS GUIDANCE
Every Umrah/Hajj movement of our pilgrim is accompanied by the guidance of a Mutawwif who is experienced, knowledgeable and follows the Al-Quran & Sunnah.
From the recitation of the intention to perform Umrah to the du’a during Tawaf until the Ziarah Wida’ in Madinah, pilgrims are not left alone.

WELL-PLANNED SCHEDULE
With our wealth of experience, the Umrah/ Hajj schedule is carefully planned so that pilgrims can make the most of their time in the Holy Land to gain the blessings of Allah SWT. In addition to Umrah worship, pilgrims are also brought to visit historic places – both in Makkah & Medina and around the Holy Land.

FULLBOARD INTERNATIONAL MEALS
We strongly believe in freeing our pilgrims from the hassle of having to find a place to eat at the food court or worry about not being able to eat at the right time. Hence, we provide international buffet food at the restaurant three times a day in our packages.

NO HIDDEN COST
Our package price includes: Return Economy Flight Tickets, 5* Accommodation (unless otherwise stated), Fullboard International Meals (3 times a day), Comfortable & Air-Conditioned Bus, Guided Umrah and Tawaf Sunat, Saudi Visa, 5 litre Zam Zam Water, Weekly Lectures, Use of Audio Device, Umrah Necessities & an Accompanying Official from Singapore

5* SERVICE & HOSPITALITY
Our group of officials and Mutawwifs are not only experienced. They are also trained to guide, greet and provide quality service to our pilgrims with courtesy, respect and dedication. With Jalaluddin Travel, & Service Pte Ltd you are never alone.

WHY CHOOSE US
HOLISTIC RELIGIOUS GUIDANCE
Every Umrah/Hajj movement of our pilgrim is accompanied by the guidance of a Mutawwif who is experienced, knowledgeable and follows the Al-Quran & Sunnah.
From the recitation of the intention to perform Umrah to the du’a during Tawaf until the Ziarah Wida’ in Madinah, pilgrims are not left alone.

WELL-PLANNED SCHEDULE
With our wealth of experience, the Umrah/ Hajj schedule is carefully planned so that pilgrims can make the most of their time in the Holy Land to gain the blessings of Allah SWT. In addition to Umrah worship, pilgrims are also brought to visit historic places – both in Makkah & Medina and around the Holy Land.

FULLBOARD INTERNATIONAL MEALS
We strongly believe in freeing our pilgrims from the hassle of having to find a place to eat at the food court or worry about not being able to eat at the right time. Hence, we provide international buffet food at the restaurant three times a day in our packages.

NO HIDDEN COST
Our package price includes: Return Economy Flight Tickets, 5* Accommodation (unless otherwise stated), Fullboard International Meals (3 times a day), Comfortable & Air-Conditioned Bus, Guided Umrah and Tawaf Sunat, Saudi Visa, 5 litre Zam Zam Water, Weekly Lectures, Use of Audio Device, Umrah Necessities & an Accompanying Official from Singapore

5* SERVICE & HOSPITALITY
Our group of officials and Mutawwifs are not only experienced. They are also trained to guide, greet and provide quality service to our pilgrims with courtesy, respect and dedication. With Jalaluddin Travel, & Service Pte Ltd you are never alone.

“LAKSANAKANLAH IBADAH UMRAH & HAJI ANDA DENGAN BIMBINGAN IBADAH YANG SEMPURNA, PENGINAPAN YANG SELESA DAN SERVIS YANG MANTAP.”
HJH NOOR FAIZAH BINTE MUSTAFFA P
ENGARAH JALALUDDIN TRAVEL & SERVICES PTE LTD
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EXCELLENT Based on 149 reviews Posted on Google Firaa TmnTrustindex verifies that the original source of the review is Google. Alhamdulillah, once again we are extremely grateful to have engaged Jalaluddin Travels for our Umrah journey. Hj Jasni, Hj Latiff, Ustaz Amir, and all the mutawifs were exceptionally accommodating and attentive, ensuring our safety and well-being at all times. They were highly knowledgeable and provided meaningful and insightful sharing at the various locations we visited. I truly appreciate the immense help, guidance, and support throughout this 15-day Umrah + Baitulmaqdis trip. May Allah bless Jalaluddin Travels with continued success, barakah, and istiqamah in serving the ummah. AminnnPosted on Google Nur Suhaina KadirTrustindex verifies that the original source of the review is Google. Group: 1-12 December 2025 Pegawai: Hajah Noor Qomah Alhamdulillah, alhamdulillah, alhamdulillah. This was our 4th Umrah trip but our first with JTS and it was the best decision ever. The reason we went with JTS was based on our niece's experience (3 times with JTS! :D) We went with 12 of our family members, plus other jemaah making our group a total of 24, a very comfortable and cozy number. Pre-trip Our good experience with JTS started the first time we walked into the office to make deposit. Kak Hajah Iliya (sorry if I spelt the name wrong) was very professional and handled our queries with respect , thus helping us make some informed decision about rooming logistics. The 4-sessions Umrah Course conducted at Masjid Darul Aman was something that we found very helpful despite our "experience". There was always something new to learn and I especially appreciated the very detailed sharing on solat2 sunat and umrah with children. The additional Zoom lessons was also a value-add to those who couldn't make it to the physical lessons. As we have always gone for Umrah in December, we already expected the chaos and crowd that was at the airport during our departure day. I observed that all the JTS staff were there to lend a hand to all of us; from helping us to check in, printing of bag tags and putting it on our luggage and more. Even when the machine had some issues, the JTS staff were very patient and "cool" and I thought that this was important and helped assure the jemaah especially the first timers. Madinah It was my first time at Leader Muna Kareem and alhamdulillah I enjoyed every bit of it. The walk from hotel to Masjid Nabawi for every solat would be something my family members and I would remember always. Leader might not be the newest nor the most modern hotel in Madinah but there is something cosy and homely about it for me. Ustaz Mursidi, Ustaz Siroj and Ustaz Wire: MasyaAllah mutawwifs who led us around Madinah/Makkah/Taif with their subahanAllah knowledge and adab (etiquette) with the jemaah. All other Mutawwifs and officials (sorry I cannot recall some of the names): Thank you for ensuring our logistics and safety were taken care of all the way from Madinah-Makkah-Ta'if. Raudah Experience: My 4th Umrah trip and this was alhamdulillah, my best Raudah experience, thanks to Ustazah Noor's tenacity in getting us ladies to be at the first "saf" literally next to Maqam Rasulullah SAW. May Allah bless Ustazah Noor for her guidance! Makkah: Our first time staying at the "other side" of the Haram and again alhamdulillah for the rezki. Staying at Ghufran Safwah Towers allowed us to go back and forth from hotel to Masjidil Haram easily due to the very very short distance. It was also easy to get to the Mataf area. A special shout out and appreciation goes out to the OG , our Pegawai Kak Hajah Noor. A very gutsy, firm but kind and friendly officer who always reminds us of our purpose of Umrah. She was also very caring, always checking in on those of us who felt unwell. Thank you Kak Hajah Noor. <3 May Allah bless you always! I could go on and on and on. :) Please sign up with JTS for your first (and subsequent !) Umrah trips to experience an immersive experience where your ibadah is always a priority. In shaa Allah, we will sign up with JTS for Haj when our time comes.Posted on Google TiaSydaTrustindex verifies that the original source of the review is Google. Assalamualaikum warahmatullahi wabarakatuh to everyone reading this review. Firstly, this was our first Umrah + BMQ trip (8th December to 22nd December 2025), and we travelled with our 4-year-old daughter. After doing our research on agencies that offered BMQ in their package - and, of course, with the worries of parents bringing along a young child, especially thinking about how the Pegawai/Mutawwif/Ustaz would handle our situation - we decided to register with Jalaluddin Travel & Services for our Umrah + BMQ trip. Alhamdulillah ‘ala kulli haal, Allah has chosen the right agency for us. Why? Because Allah chose Haji Jasni, Haji Latiff, and of course Ustaz Amir Amri Alfian to guide us throughout this blessed journey. All three of them have their own individual strengths, and at the same time, they complement one another beautifully: Haji Jasni: Responsible - Leadership qualities. Always kept us updated on key points of the day’s itinerary and the following day, including any changes along the way. Composed - Never once showed that he was unable to handle any situation that arose. Understanding - On one occasion, when our daughter woke up late and we had only 15 minutes left before departure, he fully understood our situation, kept us positive, and still encouraged us to grab some breakfast. Caring - Always checked on the jemaah, including the children, throughout the trip. Haji Latiff: Public Relations - Always engaged in conversations with the jemaah individually, making the effort to truly get to know everyone. Observant - Took the initiative to help jemaah even before they realised they needed help. On the ball - A “no complaints, just do it” attitude, always putting the jemaah first. Ustaz Amir Amri Alfian: Humble - Made himself approachable, mingling with the jemaah to exchange thoughts and knowledge throughout the journey. Knowledgeable - Always ready to answer questions, whether related to the trip or religious matters. Speech - Clear and eloquent in delivering reminders, sharing knowledge, and leading du‘a at every moment. All of them treated us like family, giving us a strong sense of fatherly and brotherly figures throughout the trip. There is so much more to share, but Allah knows best. May Allah SWT reward each of them with abundant goodness. Ustaz Fakhri: Knowledgeable - all questions answered related to Mecca / Madinah even about our beloved Prophet Muhammad SAW <3 Qasidah - reciting the selawats & qasidah filling up the spaces of our hearts before reaching the other destination Ustaz Abdul Razak: Responsible - one occasion I required to leave the tawaf sunat, Ustaz accompany me to exit the tawaf & even brought me back to finish up my tawaf sunat keeping me close to him Knowledgeable - shared with me knowledge and stories while walking back from Mataf area to our Hotel Ustazah Istikharah: Experienced - she made sure the safety of the jemaah is priority and reminded jemaah to keep selawat & doa before entering Raudhah & reminded us to keep close to solat as a jemaah Lastly, to Puan Faizah, who was with us during our BMQ trip: We would like to say thank you, and may Allah SWT grant you goodness for being someone who consistently ensured that the jemaah were in good hands at every moment. Whether during meals (especially the fries that the kids loved), at checkpoint checks (waiting there making sure no one was left behind), or even during a bus delay due to unforeseen circumstances - you went the extra mile to get snacks and drinks for the jemaah and children. May Allah bless you and everyone at Jalaluddin Travel & Services. And I would like to quote this: “Apa yang terjadi bukanlah satu kebetulan, tetapi adalah ketentuan Allah,” as always reminded by the late Ustaz Jalaluddin bin Hassan. We will definitely recommend our family and friends to choose Jalaluddin Travel & Services, as they truly went the extra mile to make this a blessed journey. Seek your doas for all of us to be invited there again! Much love, Ikhtiari, Rusyda & Inara RisliyyahPosted on Google Sufyan LegoTrustindex verifies that the original source of the review is Google. Assalammualaikum , Alhamdulillah, all praise is to Allah. As this was our first Umrah, we took great care in choosing an agency that best suited our needs. Past reviews helped guide our decision, but the day we enquired in person at the JTS office with Sis Ellia truly sealed the deal. After her detailed explanation, we made our decision without hesitation and left the rest to Allah. Alhamdulillah, alhamdulillah, alhamdulillah—our praises go to the entire JTS team. We returned from our 15-day spiritual journey carrying not only beautiful memories, but also invaluable knowledge and deep reflections that will remain with us. Our heartfelt gratitude goes to JTS for the exceptional service rendered. Special appreciation goes to our pegawai and mutawif: Haji Jasni, Ustaz Amir, and Haji Latiff. We are truly blessed by your presence, guidance, and dedication. Your care and sincerity made us feel less like guests and more like family, always checking in on us. • Haji Jasni, for being an exceptional leader who ensured the jemaah were always on the same page with clear and reassuring instructions. • Ustaz Amir, for patiently entertaining our son while generously sharing his knowledge with us. • Haji Latiff, a witty and warm-hearted individual who is truly nothing short of amazing. Special thanks as well to the team in Makkah and Madinah: • Ustaz Fakri, for leading alongside Ustaz Amir during our Tawaf and Sa’ie, reciting beautiful qasidah and zikir, and sharing knowledge throughout our journey. • Ustaz Abdul Razak, for being welcoming, accommodating, and entertaining the children. • Ustazah Istiqomah, for leading and reassuring us so that we could safely pray in Raudhah. To Madam Hjh Faizah, thank you for overseeing all logistics and ensuring our safety and comfort throughout our days in Baitulmaqdis. Without a doubt, insyaAllah, if we are blessed with the opportunity to perform a second Umrah, JTS will remain our choice. May Allah reward you all abundantly and grant you continued barakah in your service.Posted on Google Aulia SaphiraTrustindex verifies that the original source of the review is Google. This was my first Umrah trip with my husband, and Alhamdulillah, we are truly grateful to have gone with JTS. From the very beginning, everything was so well planned that we didn’t have to worry or think about anything at all. Because of that, we were able to fully focus on our ibadah and really experience the beauty and peace of Umrah. We are deeply thankful to Sharifah and her family for introducing us to this wonderful agency. A very special thank you to Hajjah Noor Qamah, who took care of us from the beginning until the very end of the journey. She was truly like a mother to the group, always checking on us, guiding us, and making sure everyone was okay. Her care and sincerity touched our hearts, and we appreciate her more than words can express. We are also very thankful for Ustaz Siroj. His knowledge and explanations of the places we visited brought so much meaning to our journey, and his fun and cheerful personality kept the group smiling throughout the trip. He truly made our journey even more memorable. Lastly, a heartfelt thank you to Ustazah Noor for taking such good care of us ladies and for guiding us to Rawdah. Being able to pray in the first row there was such an emotional and unforgettable experience for us, Alhamdulillah. InshaAllah, we will definitely choose JTS again for our next Umrah. Thank you for making our first Umrah journey so meaningful and unforgettable.Posted on Google Anna ZaiTrustindex verifies that the original source of the review is Google. The many positive reviews shared on this page truly reflect the quality and efficiency of JTS’s service delivery, and from our experience as a group of four, we could not agree more. Every aspect of the journey was thoughtfully planned, allowing us to focus fully on our ibadah. Ustazah Hj Noor Qamah, who was with us every step of the way, consistently checked in on our well-being and ensured that everyone felt cared for and supported. The needs of the participants were always carefully and thoughtfully considered. The mutawifs - Ustaz Siroj, Ustaz Mursidi and Ustaz Wire, together with Ustazah Nur at Raudhah, are truly experienced and dedicated leaders in their respective fields. With their patience, humility and profound knowledge, they made the learning a safe and meaningful one. Special mention must be made of Ustaz Siroj for his wit and warmth; he brought a sense of lightness to the journey, making it both purposeful and enjoyable. What also stood out was the strong sense of unity within the JTS team. This was clearly evident in the seamless way the staff came together to support the participants, at departures, our arrival in Taif and back in SG. Their teamwork spoke volumes about the strength of the organisation. Would I embark on the next Umrah journey again with JTS? Yes, definitely, Insyallah.Posted on Google SharifahTrustindex verifies that the original source of the review is Google. Assalamualaikum JTS, I would like to express our heartfelt appreciation for the truly beautiful Umrah experience from 1–12 December 2025 with my 11 other family members. Our deepest thanks to Ustaz Mursidi and Ustaz Siroj for their guidance throughout the journey, and a special thank you to Ustaz Wira for guiding us during our Umrah Perdana. Ustaz Siroj knowledge is really wonderful and we are really grateful to have him as our Mutawwif throughout our journey Also grateful for Ustazah Nur who brought us to Rawdah and Alhamdulillah we managed to solat at the first row with her assistance and guidance. We are also thankful to Hjh Qamah for ensuring our safety and well being. In Shaa Allah, we look forward to many more Umrah journeys with JTS in the future. 🤍Posted on Google Juz SabbyTrustindex verifies that the original source of the review is Google. Alhamdulliah - Dalam langkah yang perlahan menuju Rumah-Nya, kami dipelihara dengan penuh amanah dan kasih. Saya dan Maya menyempurnakan umrah ini dengan hati yang tenang, kerana setiap urusan disusun dengan begitu cermat. Jalaluddin Travel Services bukan sekadar mengurus perjalanan, tetapi menjaga jiwa-jiwa yang sedang menuju Tuhan. Bimbingan yang sabar, tutur dan ke hadiran yang sentiasa ada manjadikan perjalanan ini sebuah kenangan suci yang akan kami simpan selamanya. Ma sha allah Terima kasih atas keikhlasan yang terasa, atas khidmat yang penuh adab dan ihsan. Semoga terus sukses JTS ! ‘JALALUDDIN TRAVEL - Umrah lancar! In sha Allah … ” Dengan penuh rasa syukur, Sabrina & Maya 🤍 Umrah date : 1/12/2025 -12/12/2025
